Shipping policy

Shipping Policy

Last Updated: 26 May 2026

At LUMIRA, we aim to deliver your jewellery safely and efficiently.

Processing Time

Orders are typically processed within 1–3 business days.

Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Rates

We offer the following shipping options within Australia:

·       Standard Shipping: Flat rate

·       Express Shipping: Flat rate

·       Complimentary Shipping: Available on eligible orders over the advertised spending threshold

Shipping costs are calculated and displayed at checkout.

Delivery Timeframes

Estimated delivery times:

·       Standard Shipping: 3–8 business days

·       Express Shipping: 1–4 business days

Delivery times may vary depending on location and carrier delays.

Tracking

Once your order has been dispatched, tracking information will be emailed to you.

Incorrect Addresses

Please ensure your shipping address is correct before placing your order. LUMIRA is not responsible for delays or lost parcels due to incorrect addresses provided by customers.

Lost or Delayed Parcels

If your order is significantly delayed or missing, please contact us and we will assist in liaising with the shipping provider.

Contact Us

If you have any shipping questions, please contact us through our Contact Us page.

LUMIRA – Made to shine, every day.